Privacy Policy
Village Social Studio Last updated: April 2026
Who we are
Village Social Studio is operated by Kallista Alexander (ABN: 37 285 794 020), a social media and marketing studio based in Western Australia. Our website is villagesocial.studio.
When we say "we", "us" or "our" in this policy, we mean Village Social Studio. When we say "you", we mean anyone who visits our website or submits an enquiry.
What information we collect
We collect personal information when you choose to give it to us. This happens primarily when you fill out our contact or enquiry form, and may include your name, email address, phone number, business name, and any details you include in your message.
We may also collect non-personal information automatically through your use of this website, such as your browser type, device type, pages visited, and time spent on the site. This is collected through analytics tools and does not identify you personally.
Why we collect it
We collect your information to respond to your enquiry, assess whether we're a good fit to work together, and communicate with you about our services. If you become a client, your information forms part of our working relationship.
With your permission, we may also send you updates, resources, or occasional marketing about Village Social Studio. You can opt out of this at any time.
We do not sell, rent, or trade your personal information to third parties.
How we store and protect it
Your information is stored and managed using Google Workspace and Notion, both of which operate cloud-based infrastructure with their own privacy and security practices. Our website is hosted via Squarespace, which has its own privacy and security infrastructure. Squarespace may collect certain technical data about visitors as part of its standard hosting and analytics functionality — you can review Squarespace's privacy practices at squarespace.com/privacy. Enquiry forms on this website are processed through Squarespace's built-in form functionality
We take reasonable steps to protect your information from misuse, interference, and loss, as well as from unauthorised access, modification, and disclosure.
How long we keep it
We retain your information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by law. If you'd like your information removed from our records, please contact us directly.
Your rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request corrections if it is inaccurate, and ask us to delete it where we are not legally required to retain it.
To make a request, contact us at [kallista@villagesocial.studio]. We'll respond within a reasonable timeframe.
Cookies
Our website may use cookies to improve your experience and understand how visitors use the site. You can disable cookies through your browser settings, though this may affect some functionality.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.
Complaints
If you believe we have not handled your personal information appropriately, please contact us in the first instance at [kallista@villagesocial.studio]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page with the date it was last updated.